Important Information

Read this page prior to booking an appointment. If you are unsure, please schedule a consultation, call us, or send a message prior to booking. Your booking fee is non-refundable.

ZERO TOLERANCE POLICY FOR ILLICIT, INAPPROPRIATE AND/OR ABUSIVE LANGUAGE AND BEHAVIOR

Emerald & Co. has a zero tolerance policy related to illicit, inappropriate and/or abusive language and behavior. Any illicit or sexually suggestive remarks, comments, gestures, or advances, whether real or perceived, will result in the immediate termination of the service and client will be banned from future bookings. Any illicit drug use or possession on the premises will result in immediate termination of the service and client will be banned from future bookings. Law enforcement will be contacted as necessary. No refund, in part or full, will be issued for unused or pre-paid services or early termination of mentorship/apprenticeship due to misconduct. By purchasing services, you understand and agree to these terms.

COMMUNICABLE DISEASE AND INFECTION POLICY

According to regulation, services should not be rendered for clients experiencing an outbreak or symptoms of a communicable disease or infection. If you are experiencing any of the following, or another problem not listed here, please reschedule your appointment immediately: cold sores/canker sores/HSV1/HSV2, shingles, lice, scabies, impetigo, ringworm, warts/HPV in treatment area, pink eye/conjunctivitis, cellulitis, colds, virus, strep throat, yeast infection in treatment area, or other infections including MRSA. In order to maintain a safe working environment for staff and clients, your service will be rescheduled if you arrive to your appointment experiencing any one of these conditions and your booking fee/deposit will be forfeited. A new deposit will be required to secure a new appointment time. Please call at least 24 hours in advance to reschedule your appointment.

SKINCARE APPOINTMENT INFORMATION

Esthetician reserves the right to change any booked skincare service to a more appropriate option based on client's skin condition at the time of service. Client will only be charged for the actual service performed.

Cold Sores and Shingles can sometimes be triggered by skincare services, especially dermaplaning, chemical exfoliations, and more advanced treatments. Please begin a preventative prescription from your doctor prior to your appointment if you are prone to outbreaks.

Always avoid sun exposure for at least 48 hours and wear SPF after skincare or waxing treatments. If a longer period of sun avoidance is required, you will be notified by your esthetician.

You must avoid prescription and over the counter retinols for at least 2 weeks prior to waxing services.

Chemical Exfoliation and SWiCH Anti-Aging treatments require 4 weeks off prescription and over the counter retinols prior to treatment.

Sunburn and sun exposure must be avoided prior to waxing and exfoliating services. You may be asked to reschedule and lose your deposit if you arrive with a sunburn.

PERMANENT MAKEUP INFORMATION

See the complete list of PRE-CARE and AFTER CARE instructions here. You must abide by all precare and aftercare instructions to achieve the best results. No results are guaranteed.

If you have had previous permanent makeup done, please send a message with a photo of the area with no makeup on to emeraldstudiopmu@gmail.com PRIOR TO BOOKING.

Lip blush treatment may cause a cold sore outbreak in those who have had them in the past. If you have ever had a cold sore or canker sore, you must get a prescription medication from your doctor (not over the counter) to start a few days prior to your appointment. No exceptions.

Lip blush treatment carries a risk of hypo/hyperpigmentation because the human body releases melanin to healing skin (i.e. lip tattoos). Clients who naturally have more melanin in their lips (Fitzpatrick IV thru VI) are at increased risk for post-inflammatory hyperpigmentation (PIH) after a lip blushing treatment. We want to provide our clients with beautiful healed results and Tara has been trained to use proper techniques and tools to achieve a beautiful enhancement for melanin rich lips. However, clients who have a known history of PIH or hypopigmentation due to skin trauma are not recommended to undergo lip neutralization or lip blushing. This can easily be discussed/determined during a free consultation if you have any questions.

Stop all prescription retinoids (Retin-A, Tretinoin, Tazorac, etc.) and over the counter exfoliators (retinols, bakuchiol, AHAs, BHAs, glycolic acid, azelaic acid, etc.) for at least 4 weeks prior to tattoo.

Precautions - You are not a PMU Candidate if you:

Have a fever or illness at the time of appointment (please reschedule)
Are under 18 years of age
Are pregnant, breastfeeding, or on fertility medication (must be off fertility drugs for 4 full months)
Are on any steroid medication, antibiotics, or antiviral medications (must be off for 4 full weeks)
Are on any blood thinners (must be off for 1 full week)
Are on Accutane or acne medications (must be off Accutane for 12 full months)
Have or had in the past Methicillin-Resistant Staphylococcus Aureus (MRSA) infections
Have Lupus, diabetes, HIV, Hepatitis A, B, or C, previous organ transplants, compromised immune system, or any other disease or condition that may cause increased risk of infection, slow healing, and/or low pigment retention due to meds
Currently undergoing radiation or chemotherapy (must be off of chemo for 4-6 months)
Have heart disease, a pacemaker or mitral valve prolapse (epinephrine is an ingredient in the numbing solution and can cause tachycardia and dysrhythmias)
Have developed keloids or had a reaction to dyes, pigments, numbing agents, or previous tattooing in the past
Have broken or open skin around the treatment area such as eczema, psoriasis, dermatitis, acne, or rosacea
Have very thin or vascular skin
Are using Latisse or other hair growth serum (must be off hair growth serum for 4-6 full weeks)
Have had Botox or fillers in the past 4 weeks (must be off 4 weeks prior, and do not have for 4 weeks after)
Have had a chemical peel in the past 4 weeks (must be off 4 weeks prior)
Are using any retinol cream, Emu oils, alpha hydroxy, anti-aging creams, or exfoliants (must be off for 4 full weeks)
Are allergic to lidocaine or epinephrine, which are used in numbing solutions
Are under the influence of drugs or alcohol

**Do not discontinue or alter any medications without the consent of your prescribing doctor.**

Disclaimer: Permanent makeup is an investment in yourself that requires planning ahead. The precautions and aftercare instructions are for your benefit. Emerald Studio cannot guarantee your results. This is a cosmetic tattoo procedure and each individual's outcome will vary depending on many factors such as skin type, health conditions, pre-care, after-care, and daily habits like alcohol consumption, sweating, sun exposure, medications and creams. Generally, results are good, but results will vary.

TERMS AND CONDITIONS

Last Updated: 10-27-2025

Welcome to Emerald Studio for Permanent Makeup LLC, DBA Emerald & Co. Face and Body (“we,” “us,” or “our”). By accessing our website, booking an appointment, or purchasing any of our services or products, you agree to the following Terms and Conditions. Please review them carefully before booking or purchasing.

1. General Information

Our services and website are intended for clients 18 years of age or older. By using our site or scheduling an appointment, you confirm that you meet this requirement and that all information you provide is accurate and complete. We may update or modify these Terms and Conditions at any time without prior notice. Continued use of our site or services after such updates constitutes your acceptance of the revised terms.

2. Booking Policy

Appointments must be booked at least 24 hours in advance through our online booking system or by contacting us directly. To secure your appointment, a non-refundable booking fee or deposit is required at the time of booking. The amount varies depending on the service selected and will be clearly displayed during checkout. Your booking fee will be applied toward the total cost of your scheduled service.

3. Cancellations, Rescheduling, and No-Shows

We understand that plans can change. However, to respect both our clients’ time and our scheduling, the following policies apply: Cancellations or rescheduling must be made at least 24 hours in advance of your appointment time. Cancellations or rescheduling requests made less than 24 hours in advance, or any no-show, will result in forfeiture of the booking fee.
A new booking fee/deposit will be required to schedule a future appointment following a late cancellation or no-show. Clients who arrive late may experience a shortened service or may need to reschedule at our discretion.

4. Payments

Payment for services is due at the time of your appointment unless otherwise arranged.

We accept the following payment methods: Cash, credit cards, debit cards, Afterpay, Cherry Payments, and digital wallets. Prices for services and products are subject to change without notice; however, changes will not affect confirmed bookings.

5. Refunds and Returns

All booking fees and service payments are non-refundable. Refund and return policies for retail merchandise vary by product type and are outlined separately on our website’s Shipping and Return Policy page.

6. Client Responsibilities

To ensure the best and safest experience, clients must provide accurate and complete information regarding their health history, allergies, medications, or other relevant conditions before receiving treatment. Failure to disclose important information may result in refusal or modification of services for your safety.

7. Liability Disclaimer

All services are provided by trained professionals with the highest regard for client safety and satisfaction. However, Emerald Studio for Permanent Makeup LLC is not responsible for adverse reactions, conditions, or results that occur if aftercare instructions are not properly followed or if pre-existing conditions were not disclosed. By booking and receiving services, you acknowledge and accept these inherent risks.

8. Intellectual Property

All content on this website—including text, images, graphics, and logos—is the property of Emerald Studio for Permanent Makeup LLC, DBA Emerald & Co. Face and Body and may not be reproduced, copied, or distributed without written permission.

9. Privacy Policy

Your privacy matters to us. Personal information collected through bookings, contact forms, or purchases is handled in accordance with our Privacy Policy, available on our website.

10. Governing Law

These Terms and Conditions are governed by and interpreted according to the laws of the Commonwealth of Kentucky, without regard to conflict of law principles.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Emerald Studio for Permanent Makeup LLC

DBA Emerald & Co. Face and Body

112 S Walnut Street

Cynthiana, KY 41031

emeraldstudiopmu@gmail.com

Last Updated: 10-27-2025

This Privacy Policy explains how Emerald Studio for Permanent Makeup LLC, DBA Emerald & Co. Face and Body (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, book appointments, or purchase our services and products.

We value your privacy and are committed to safeguarding your personal information with care and respect.

1. Information We Collect

We may collect personal information from you in several ways, including when you:

Book an appointment or purchase a product
Fill out a contact form or sign up for our mailing list
Communicate with us by email, phone, or social media
Participate in promotions, giveaways, or events

The types of personal information we may collect include:

Contact information: name, phone number, email address, mailing address
Booking details: appointment dates, service preferences, and payment information
Health-related information: relevant skin, medical, or allergy details voluntarily provided to ensure your safety during services
Technical data: website usage information such as browser type, IP address, and pages visited (collected automatically for analytics purposes)

2. How We Use Your Information

We use the information you provide to:

Schedule and manage your appointments or purchases
Communicate updates, confirmations, and reminders
Process payments and manage billing
Provide safe, customized treatments based on your needs
Send optional marketing emails, promotions, or updates (you may unsubscribe anytime)
Improve our website, services, and customer experience

We only use your personal information for the purposes it was collected and will not sell or rent it to third parties.

3. Sharing Your Information

We do not share your personal information with unrelated third parties, except in the following cases:

Service providers: We may share necessary data with trusted partners (such as payment processors or booking platforms) who assist us in operating our business.
Legal compliance: We may disclose information if required by law, regulation, or court order.

All third-party providers we work with are required to keep your information secure and use it only for the purpose of providing their specific service.

4. Data Security

We take reasonable precautions to protect your personal information. Your data is stored securely, and access is limited to authorized staff. However, please note that no online system is 100% secure, and we cannot guarantee absolute security of information transmitted electronically.

5. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

6. Your Rights

You have the right to:

Access or request a copy of the personal information we hold about you
Request correction of inaccurate or outdated information
Withdraw consent to receive marketing communications at any time

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings if you prefer not to share this data.

8. Links to Other Websites

Our website may contain links to third-party sites (such as booking platforms or social media). We are not responsible for the privacy practices or content of those external websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the updated date shown at the top.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: